Nowadays, online ordering is a lifeline for restaurants. Also, it is tough to deny the advantages of utilizing an in-house online ordering system.
Even before COVID-19 struck, guests were moving in droves toward online ordering. Based on poll results in the National Restaurant Association, 60 percent of all sales were takeout, drive-through, and delivery back in October 2019.
With mandates in many states forcing restaurants to offer off-premise dining, dine-in revenue has declined by 68% throughout the country.
With all these new requirements you may be reluctant to set up your online ordering method, mainly if you already use third-party delivery or when you think that your restaurant notion might not utilize off-premise ordering. But this is a time to adapt and be flexible in the face of enormous hurdles.
To assist restaurants in accommodating online ordering, we have started a Free Online Ordering System, which makes it much easier for you to transfer your business online, so you're able to serve clients today. With MARZ Web Solutions, restaurants may set up a an online ordering program, contactless delivery. No hardware or POS buy needed. No onsite setup. And on top of that, no commission charges.
Want another incentive? We took a peek at a set of restaurants employing online food ordering systems and also discovered they see check dimensions 23 percent larger than in-store tests usually. So take advantage of our Free Online Ordering System
Restaurants opting to utilize an in-house online ordering system through their MARZ Web Solutions view many benefits compared to people exclusively employing a third party shipping program. These perks include the capacity to accumulate insights on individual clients, produce a customizable user interface and experience, and, above all, the ability to keep all of the profit from delivering foods without the commissions paid to another party.
Still not convinced? Here are seven reasons you need to set your online ordering system with MARZ Web Solutions.
Online Ordering Drives More Revenue
With no line behind them, the strain for your visitors to make speedy orders is gone, and they will be more prone to get that excess menu item. There's a reason why people love ordering online. Without feeling pressure to wrap up their purchase, customers are more inclined to explore all of their menu choices, and they end up spending more than they want when ordering over the phone or in person. As stated above, digital orders are 23% larger, typically, than non-digital orders.
Hospitality Can Extend to the Guest's Home
Restaurateurs may believe online ordering takes away the person-to-person interaction involving their employees and guests. Still, there are methods to imbue your internet orders along with your restaurant's specific brand of hospitality.
While customers will not be talking with employees on the telephone or seeing the restaurant in person, you may add customized thank you notes and personalize your receipts to be sure that your restaurant shines through in a delivery or takeout order.
Especially today, these little bits reveal to your customers that you appreciate their business and that you want to see them back in the dining room when this is all over.
Orders Are More Accurate
In any restaurant, misunderstandings happen, whether an order has been taken over the telephone or in person. This may result in wasted meals, and much more to the point, frustrated clients who may not return.
With online orders, the consumer has better management, making everything concerning their purchase crystal clear -- what is in writing, so there is no real possibility for mix-ups. For visitors with allergies or dietary restrictions, this is particularly significant.
In-House Online Ordering Systems are Customizable
With your very own online ordering system, you get real-time adjustments to your design and menu. You will have greater control over your system, and clients will be taking a look at the web site you created or one that we can build for you whenever they set their orders, instead of looking in a third party program.
Upload some photos of your food and anything else you think will make your site attractive, and readily adjust menu offerings and wait times for accurate expectations and prices.
With our online ordering system, you can personalize a background picture and upload images for your menu Clients do not just buy due to preference, they purchase with their eyes.
You Keep the Profits
Contrary to a 3rd party delivery company, such as UberEats or even Grubhub, MARZ Web Solutions Online Ordering System, you retain all of the revenue from every sale. No more losing significant profit percentages into the middleman. Instead, we offer a free online ordering system and if you would like to take payments online, you pay a flat fee with us. With us, you keep your money.
In-House Online Ordering Systems Can Coexist with Third-Party Apps
Online ordering via an outside source does have obvious advantages. In overly saturated markets, third party delivery programs are a fantastic way to expose your company to new clients. Unfortunately, you will continue to cover the 3rd party fees on every purchase they set via that website due to commission charges.
The next time, when using 3rd party companies, add marketing to your print receipts or menus that offer a 10% discount on their next online order via your online system. This can save both you and your client's cash on future orders. It is a win-win situation, and you may still work with third party sites to get your name from new clients.
You Can Collect Crucial Customer Data
In a company where understanding what your clients want is a huge benefit, in-house online ordering is an excellent way to find that insight. Unlike third-party online ordering sellers, in-house food ordering methods permit you to capture customer information and purchase patterns for each sale. With 3rd party companies, you can not tell who your routine online clients are, what they are ordering the most, and purchasing from your restaurant. Collecting customer information permits you to make a more personalized guest encounter on the internet and promote them effectively.
Online Food Ordering Systems
Nowadays, online ordering is the only means that your guests can experience your food and hospitality. Make sure you're getting the most from each order, and your online ordering method puts you in place to create first-time clients into regulars -- particularly after this COVID-19 crisis is finished.
Our online ordering system is free. You don't have to pay anything to start taking orders today. With the free version, you get a widget that can be placed on your existing website or we can build you one. If you want to take online payments, we charge $29 a month, but it's not required to offer online ordering.
Please send us a message, email, or give us a call at 956-466-7527. We can help you get set up today.